Frequently Asked Questions

ThinkKits serves four primary audiences:

• Education vendors and EdTech companies — market research, lead qualification, territory planning
• Grant writers and consultants — funding identification, justification reports, compliance verification
• School and district administrators — benchmarking, equity analysis, budget planning
• Policy researchers and analysts — data access, trend analysis, export for custom research

NCES, CRDC, and other federal sources publish raw data files that require significant technical expertise to download, clean, and analyze. ThinkKits does the hard work for you:

• 23+ data sources unified into a single, searchable interface
• Cross-referenced data — funding linked to demographics linked to E-Rate filings
• AI-powered tools like natural language search and justification report generation
• Export-ready formats (CSV, Excel, PDF) designed for real business workflows
• Watchlists and alerts so you never miss a change

Not at all. ThinkKits is designed for education professionals, not data engineers. The web interface uses plain-language search, and our Professional tier includes natural language queries — just type a question like "Show me Title I schools in Florida with over 800 students" and get results instantly.

Early adopters who sign up during our launch period receive permanently discounted rates. For example, the Professional tier is $249/month for founding members vs. $349/month standard. This rate is locked in for as long as your subscription remains active.

All education data comes from verified, publicly available federal and state sources: NCES CCD, CRDC, EDFacts, SAIPE, F-33, IDEA, E-Rate (USAC), Title I/II/III/IV-A, USASpending, NAEP, IRS 990s, and Grants.gov. See our full Data Source Catalog for details.

It depends on the source. NCES CCD data is released annually and typically reflects the prior school year (e.g., 2024-25 data available in fall 2025). E-Rate data updates quarterly. Grants.gov updates daily. USASpending updates monthly. We ingest new releases within 48 hours of publication.

No. ThinkKits exclusively uses aggregate data at the school and district level. We never collect, store, or process individual student records, grades, disciplinary information, or any other student-level PII.

— U.S. public schools and — school districts across all 50 states, DC, and U.S. territories. This includes traditional public schools, charter schools, magnet schools, and territory schools. Our active school count matches NCES 2023-24 within 1%.

Currently, ThinkKits focuses on public schools because federal data reporting is required for public schools receiving federal funding. Private school data (from the NCES Private School Universe Survey) is on our roadmap for future releases.

We offer four tiers:

• Explorer (Free): 3 lookups/day, 3 saved schools, summary profiles
• Starter ($99/mo): 1 tool stack, 25 searches/day, 25 saved, email support
• Professional ($249/mo): All stacks, 100/day, AI features, API access
• Business ($499/mo): Unlimited, team seats, bulk export, dedicated support

Annual billing gives you 2 months free. Founding member pricing is even lower.

Yes! The Explorer tier is completely free and gives you a real taste of the platform — 3 lookups per day, basic school profiles, and the interactive map. No credit card required.

Yes. You can upgrade, downgrade, or cancel at any time from your billing portal. Changes take effect at the next billing cycle. No cancellation fees, no long-term contracts.

Yes. Business tier customers can request invoicing and net-30 terms. For district-wide deployments, contact sales@thinkkits.com for a custom quote and W-9.

This depends on how you use the platform and your LEA's allowable cost guidelines. ThinkKits can generate justification reports that align your subscription to specific federal funding pathways. Contact us for a procurement-ready justification.

Tool Stacks are thematic groupings of features: School Intelligence, Funding & Grants, Data & Analytics, Vendor Intelligence, and Watchlists & Alerts. Starter tier customers pick one stack; Professional and Business tiers get all five.

An AI-powered tool that generates audit-ready funding justification reports. You select a school and a product/service, and it produces a document with the correct compliance language, per-pupil cost calculations, funding pathway alignment (Title I, IV-A, IDEA), and implementation plan. Available on Professional tier and above.

A composite 0-100 metric that combines funding adequacy, demographic equity, and performance indicators into a single at-a-glance score. It helps you quickly identify schools that may need resources or intervention. Available on Professional tier.

Yes. Starter and above can export search results as CSV. Professional adds Excel and custom report formats. Business tier includes bulk export (up to 10,000 records at once) and scheduled automated exports.

Not yet. ThinkKits is a responsive web application that works well on tablets and phones. A dedicated mobile app is on our roadmap for late 2026.

ThinkKits uses only publicly available aggregate data and does not access FERPA-protected education records. Our architecture is FERPA-aware by design — we never collect or store individual student data. See our Privacy & Compliance Statement for details.

Yes. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Payment processing is handled by Stripe (PCI DSS Level 1 certified) — we never see or store credit card numbers.

Yes, we follow SOC 2 Aligned practices. All our infrastructure providers (Supabase, Clerk, Stripe, Pinecone, Neo4j) maintain SOC 2 Aligned certifications. See our Security Overview for complete details.

Yes. You can request account deletion at any time by emailing privacy@thinkkits.com. All personal data is removed within 30 days. Anonymized usage analytics may be retained.

Never. We do not sell, rent, or share user data with any third parties. We do not use tracking pixels, third-party ad networks, or data broker partnerships. Your data stays yours.

Yes. The ThinkKits RESTful API is available on Professional ($249/mo) and Business ($499/mo) tiers. It provides endpoints for school lookup, funding data, advanced queries, and export. Rate limits vary by tier: 100/day (Professional) and unlimited (Business).

Yes. API customers can push school data and prospect lists directly to Salesforce, HubSpot, or any CRM that accepts CSV imports or API integrations. Bulk export in CSV format is available on Business tier for direct CRM import.

SSO via SAML 2.0 and OpenID Connect is planned for our Enterprise offering. ClassLink and Clever SSO integration is on our Q2 2026 roadmap for education-specific single sign-on.

Support varies by tier:

• Explorer: Self-serve documentation and this FAQ
• Starter: Email support with 24-hour response time
• Professional: Priority email support with 4-hour response time
• Business: Dedicated support rep, onboarding session, phone support

For all tiers: support@thinkkits.com

Business tier customers receive a complimentary 60-minute onboarding session. We also publish video walkthroughs and maintain a comprehensive Getting Started guide. Custom training packages are available for district-wide deployments.

For bugs, email support@thinkkits.com. For security vulnerabilities, email security@thinkkits.com. We take responsible disclosure seriously and will acknowledge your report within 24 hours.